Party Reservation & Cancellation Policies
RESERVATIONS & DEPOSIT
- A non-refundable deposit and Drivers License identification are required on all rentals and reservations, unless there’s a pre-existing charge account. Reservations should be placed as early as possible. All rentals are reserved on a first come first serve basis.
- Reservations made require 50% down in advance.
CANCELLATION POLICY (Canceling any individual item or entire reservation)
- Cancellations made will be charged 50% of rental fee.
- Special items ordered on customer’s behalf will be charged 100% (cannot be canceled). Ex: linens, napkins, and table runners.
- Cancellations made on Inflatables and Yard Games (due to rain or wind) will be charged 50% of rental fee. The customer has the option to reschedule within a year so they don’t lose the 50% deposit.
CHANGES TO ORDER
- REDUCTIONS to Reservations will incur Cancellation Fees listed above.
- ADDITIONS to Reservations can be made (depending on availability) up to one week prior to pick or delivery. Reservations being delivered are normally loaded 48 hours in advance of Rental Date Out. If additions are made after vehicle has left the lot an additional delivery fee will be charged (if customer comes to get the equipment – we will pickup the new equipment when we pickup what was delivered for no additional fee).
General Rental Center provides the finest quality equipment for all your party rental and equipment rental needs. We take pride in our commitment to our customers! With a large selection of rental equipment, we have what you need. We are proudly serving the rental needs of Monticello, Big Lake, Otsego, Maple Lake, Rogers, Annandale, Buffalo, Elk River, Becker, Zimmerman, Albertville, St Michael, Clear Lake, Clearwater, Hanover, Corcoran, Montrose, Delano, Greenfield, Dayton, Maple Grove and surrounding communities for over 35 years. Along with over 150 years of combined experience in the rental industry.
Ask of it.... We rent most everything for any Job, Event or Occasion.
